Mental health billing · Specialty team

Mental health billing built by people who actually do mental health billing.

Therapy session codes, time-based billing, telehealth modifiers, parity-law issues, and Medicaid behavioral health carve-outs. Generalist billers miss this every day. We don't.

90832, 90834, 90837 mastery Telehealth FQ + 95 modifiers Parity-law denial appeals
Therapist conducting a confidential mental health session
Why specialty matters

Mental health is a different billing language

Time-based session codes, frequency limits, prior auth on diagnostics, and behavioral health carve-outs in Medicaid all combine into a workflow that breaks generalist billers.

Time-based session coding

90832 (16-37 min), 90834 (38-52 min), 90837 (53+ min). Picking the wrong code by a few minutes loses meaningful revenue across thousands of sessions per year.

Telehealth modifiers, done right

Modifier 95 vs FQ vs 93. POS 02 vs POS 10. Audio-only vs video. Each payer interprets these differently. We maintain a payer-specific telehealth grid and apply it accurately.

Behavioral carve-out billing

Medicaid behavioral health carve-outs (Beacon, Magellan, Optum, Carelon) have their own claim forms, prior auth flows, and reimbursement schedules. We bill carve-out plans directly to the carve-out, not the parent payer.

Parity-law denial appeals

The Mental Health Parity and Addiction Equity Act bars insurers from imposing tougher limits on mental health benefits than medical. Visit caps, prior auth burdens, and reimbursement disparities are appealable. We file the appeal with parity language.

Add-on and assessment codes

Crisis intervention (90839, 90840), interactive complexity (90785), psychological testing (96130, 96131, 96136, 96137), assessment (90791, 90792). Frequently miscoded, often denied. We get these right.

HIPAA-compliant intake to ERA

Mental health records carry stricter confidentiality protections (42 CFR Part 2 for SUD treatment). Encryption, role-based access, BAA, and minimum-necessary handling are non-negotiable. We meet every standard.

Mental health billing FAQ

What therapists, psychiatrists, and group practices ask

Behavioral health billing is its own discipline. Here's why it matters.

Why does mental health billing need a specialist team?

Three reasons. Time-based codes (90832/90834/90837) require precise documentation; an under-coded session is an under-paid session. Telehealth rules shifted dramatically post-PHE, with modifier 95 vs FQ vs 93 differing by payer. And behavioral health carve-outs route claims to vendors like Optum/Magellan/Beacon, not the parent insurer. Generalist billers don't get reps on these the way a specialty team does.

What's the deal with 90837 audits?

Some payers (BCBS plans, Optum, Cigna) flag providers with high 90837 ratios for documentation review. That doesn't mean stop billing 90837; it means document the session length precisely (start and end time) and the medical necessity for an extended session. We help structure note templates so audit-flagged claims survive review intact.

Are you familiar with parity law and how to use it?

Yes. The federal MHPAEA and state parity laws bar insurers from imposing tougher session limits, higher copays, or stricter prior auth on mental health than on medical/surgical care. When a payer denies for "exceeded session limit" but doesn't apply the same limit to medical visits, that's an appealable parity violation. We cite the relevant law in the appeal.

What about Medicaid behavioral health carve-outs?

Most state Medicaid programs route mental and substance use care through a behavioral health carve-out vendor (Beacon Health Options, Magellan, Optum BH, Carelon). Claims must go to the carve-out, not the parent Medicaid plan, with carve-out-specific prior auth and provider IDs. We map the carve-out for every Medicaid plan you accept.

Do you handle psychiatric medication management billing?

Yes. 99213, 99214, 99215 for E/M visits, with add-on 90833 or 90836 when psychotherapy is performed during the same visit. Time and MDM-based E/M leveling under the 2021 guidelines applies. We also handle 96127 screening codes and G0511 integrated behavioral health where applicable.

What about IOP and PHP billing?

Intensive outpatient (IOP, code S9480 or H0015 by payer) and partial hospitalization (PHP, code S0201) billing is high-volume and high-stakes. Per-diem rates, prior auth requirements, and length-of-stay reviews all matter. We work with both freestanding programs and hospital-based IOP/PHPs.

Can you handle SUD treatment billing under 42 CFR Part 2?

Yes. SUD records have stricter confidentiality protections than general medical records. We follow Part 2 release-of-information rules, segregate SUD claims from general behavioral health where required, and ensure ROIs are on file before disclosing diagnostic information to payers.

Free, no-obligation

See what your practice is leaving on the table.

30-minute free billing audit. We'll surface the leaks (undercoding, denials never appealed, eligibility errors) and quantify the dollars you can recover this quarter.

What you get

  • A line-by-line review of your last 90 days of claims
  • Specialty benchmark on clean-claim ratio & days in A/R
  • A written estimate of recoverable revenue this quarter
  • Zero pressure. Zero commitment.